Using Homeowner Decision Lists(02:13)

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To stay on schedule, the buyer should follow a decision list, or timeline.

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Customer Satisfaction

Customer Satisfaction

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Communicating weekly with the homebuyer helps ensure customer satisfaction.

Customer Expectations Customer Expectations (video 03:50)

Construction meetings help customers to envision the home you're building.

Preconstruction Meetings Preconstruction Meetings (video 02:02)

Preconstruction meetings help to manage the homeowner's expectations.

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